Policy

This privacy policy establishes how CodeBright, registered at Noida, (referred to as "we", "us", and "the company" in this document) uses and protects any information that you make available to us through the use of our website, software, and IT services.

We handle your data in accordance with the principles of the General Data Protection Regulation (GDPR) and are committed to ensuring that your privacy is protected. In this document, the categories of data we collect are marked in bold, and the lawful basis for processing are in italics.

Any information and data that you provide will only be used in accordance with this privacy policy. We may update this policy periodically without prior notice, and we encourage you to review it regularly.

Data Collection and Usage

1. On Our Website

The following categories of data are collected and processed on our website in accordance with the policies and legal basis set forth by the GDPR:

• To fulfill our contractual obligation to you for providing access to our IT services (such as software, hosting, or consulting), when you create an account or sign up for a service, we collect name and email address. This data is required for the functioning of your account and for communication related to your use of our services. We may occasionally send marketing communications about our products or services to your email, which is in our legitimate interest for business development. You can unsubscribe from these emails at any time.
• As a standard prerequisite for the functioning of our website and services, our servers automatically collect and log visitors' IP addresses. This is in accordance with our contractual obligation of providing access to our website and services. This data is retained for a maximum of 2 months and is automatically deleted after this period.
• If you interact with our support portal, or register on our platform, you may voluntarily provide us with an email address, a password, and (optionally) a name as part of our contractual obligation of providing you with customer support. You can manage and update your account information at any time, including closing your account if desired. You may also edit or delete any messages or posts you’ve made within the portal.
• Visitors to our website may subscribe to our marketing newsletter by providing their email address. This information is stored until the user unsubscribes from the newsletter, and is processed under the contractual obligation of providing you with our marketing content.
• We offer customer support services via email and our contact forms. The data you provide through these channels may include name and email address, and will be processed for the contractual obligation of assisting you with your inquiries, technical issues, or service requests. This data is deleted when your support request is resolved.

2. Through Our Software and IT Services

When you use our software or IT services (such as cloud hosting, web development, or system administration), we may collect and store data in order to provide those services effectively. This may include data such as website files, user-generated content, or technical logs that you upload or share with us. These data are collected and processed based on our contractual obligation to provide you with our IT services. You can request to delete or download a copy of this data from the software or via support.

Additionally, our software may include optional functionality for form submissions or data processing (e.g., through a form builder or other custom integrations). When you activate these features, data such as email addresses and IP addresses may be collected and transmitted to third-party services (e.g., email providers, cloud platforms) to fulfill your service request. This processing is based on our contractual obligation to provide you with these services. We may retain IP addresses for up to 30 days to prevent abuse and ensure the security of the service.

If your use of our services involves any error reporting, technical diagnostics, or crash logs, we may collect technical data (e.g., stack traces, system specifications) to improve the quality of our software. This data is anonymized and does not contain any personal information.

Data Sharing

We may share your information with trusted third-party service providers to help us deliver our services to you. These service providers may include payment processors, cloud infrastructure providers, marketing platforms, or customer service providers. The legal basis for sharing this information is our legitimate interest in providing our services efficiently and effectively. We ensure that any third-party providers we work with comply with data protection laws and safeguard your personal information.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access, loss, or disclosure, we implement physical, electronic, and administrative safeguards. While we take reasonable steps to protect your data, no system is completely secure, and we cannot guarantee absolute security.

How We Use Cookies

We use cookies to enhance the functionality of our website and services, such as remembering your preferences, keeping you logged in, and improving your experience. Cookies help us gather anonymous data about website usage, which we use to improve our offerings.

You have the option to accept or decline cookies. Most web browsers accept cookies by default, but you can modify your browser settings to decline cookies. Please note that declining cookies may affect your ability to fully access all features of our website and services.

Controlling Your Personal Information

We will never sell, distribute, or lease your personal information to third parties unless we are required by law to do so or as part of a legitimate business operation.

If you believe that any information we hold about you is incorrect, incomplete, or if you wish to have your data erased, you may contact us through our support portal or via email. We will act on your request in accordance with the principles of the GDPR and ensure your rights are respected.

Revision 10 — November 2024